Possible workaround for the Google Nest Hub “Check internet connection” error. | Panda Anku

New updates will be added at the end of this story…….

Original story (published August 26, 2021) follows:

It’s been a few months since Google released the second-gen Google Nest Hub, but there are still plenty of people using the first-gen model released a few years ago.

To keep owners of the original model (formerly known as the Google Home Hub) happy, Google even gave them a fuchsia OS treat ahead of the Nest Hub 2, which has built-in sleep tracking.

Google Nest Hub (2nd gen)

With Fuchsia OS, Google has finally run an operating system built from the ground up on its smart display. But like any other major firmware overhaul, a few bugs seem to have crept past the testing phase.

It’s only been about a week since 9to5Google reported that Fuchsia OS is finally out of preview and available to every Google Nest Hub owner.

Of course, we’re starting to see user reviews flying around to follow up on the many reviews from reputable industry players that have been here for a while.

Fuchsia OS

And while some Nest Hub owners had some enthusiastic things to say about Fuchsia, not everything is rosy about the update.

Apparently, some Nest Hub devices are still having a connection issue where the device throws a “Checking Internet Connection” error message when other devices on the same Wi-Fi network are working fine.

Check out the image below shared by a Redditor for context.

Google-Nest-Hub-Check-internet-connection-error
(click/tap to zoom)

And here are some of the comments on the Reddit thread:

Nest Hub says that almost all the time. WiFi works on other devices. This disappears after a restart, but reappears after about 5 minutes. Any ideas?

This often happens with our hubs (some closer to the router, some farther away). They usually fix themselves or I restart it. I’ve tried uninstalling and rereading the Home app and honestly it made no difference.

make no mistake This isn’t an issue with Fuchsia OS, but it was here before this update. What’s unfortunate about the Fuchsia update is that it still doesn’t fix this issue.

But the good thing is that someone seems to have found a workaround that solved the problem for some sufferers.

Google Nest Hub connection error
(Source)

But like many other unofficial workarounds, this quick fix didn’t solve every “Check Internet Connection” error message on the Nest Hub.

Apparently, some sufferers are missing the settings cog in the Home app, meaning they can’t do any of the above.

On the brighter side, you can restore the settings cog by restarting either the affected Nest Hub, the router, or both.

You must either restart the device and/or the router for the device to temporarily connect and the gear to appear.
source

Of course, Google still has a long way to go before Fuchsia even makes it to the second-gen Nest Hub. Essentially, the original Nest Hub is used to stabilize the operating system before its newer and shinier siblings wrap it up.

We expect future updates will continue to address this issue alongside any others that may affect Nest Hub owners on Fuchsia OS.

Update 1 (06 June 2022)

6:05 p.m. (ACTUAL): A community specialist has confirmed the issue and stated that it is currently under investigation.

Nest-check-internet-error-ack
(Source)

Update 2 (7 Aug 2022)

11:20 am (ACTUAL): While there is no ETA for a definitive fix yet, a community specialist has now shared a possible workaround that may help you fix the network error. You can check it out below.

Nest network issues workaround

Nest-network-problem-workaround-1
(Source)

Update 3 (14 Aug 2022)

11:49 am (ACTUAL): The Google Nest support team has once again reassured those affected that the team is currently investigating this issue. But there is still no estimated time of arrival for the solution.

Update 4 (29 Aug 2022)

11:56 am (ACTUAL): In the recent confirmation, a community specialist said they are still working to resolve the network issue with Google Nest Hub. And yet there is no ETA for the solution.

I apologize for the lack of updates here. The team is still investigating this issue and I haven’t received any updates yet. I will continue to check in with the team and share any updates I receive. I understand this issue has been occurring for quite some time and has been quite a frustrating experience. Thank you for your patience while our team works on this. (Source)

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