ControlUp accelerates the adoption of the DEX management platform with the ability to monitor Zoom, MS Teams and other unified communications tools | Panda Anku

VMware Explore 2022 Platinum Sponsor, ControlUp Hosts Multiple Sessions on Creating Frictionless Digital Workforce Experiences and How to Eliminate Poor User Experiences

SAN FRANCISCO, August 29, 2022 /PRNewswire/ — ControlUpthe industry leader in Digital Employee Experience (DEX) management announced today that ControlUp has become co-founder and chief product officer Yoni Avital will Host a smackdown with poor user experience at VMware Explore 2022. ControlUp, a VMware partner, is also breaking its EdgeDX Adoption Recordings, a solution that not only enables IT teams to monitor productivity tools such as Microsoft Teams (MS Teams) and Zoom, but also enables advanced data analytics to proactively address issues. See a demo of Edge DX and more at ControlUp’s booth in South Hall 1302.

“With the new ability for IT teams to monitor Zoom and MS Teams, Edge DX is the fastest growing product in our portfolio to date. This shows the importance of making real-time data analytics accessible to IT teams,” he said Asaf Ganot, Co-Founder and CEO, ControlUp. “The solution also enables rapid deployment, which is critical to the sales cycle. For example, a financial services customer provisioned more than 192,000 jobs in a matter of weeks.”

Recently recognized as a strong performer in end-user experience management From Forrester Research in The Forrester Wave™, ControlUp continues to uniquely merge data to optimize the digital workforce experience while proactively addressing network latency issues, SaaS app and virtual desktop availability, and slow logins. With the ability to deploy Edge DX at scale in minutes, IT teams can sit virtually side-by-side with Work from Anywhere (WFA) collaborators to quickly troubleshoot endpoint issues so team members can quickly get back to work be able.

Similar to our recent integration to monitor functionality with MS Teams, our new integration with Zoom provides IT teams with visibility into employee call and meeting usage. Data analysis monitors the quality of calls for technical issues that may impact participants’ digital experience. Edge DX provides corrective actions to troubleshoot and prevent issues impacting productivity. By proactively identifying potential bottlenecks and points of failure, IT teams can now deploy solutions before helpdesk tickets are submitted.

VMware Explore participants have the opportunity to do so Hear and see how ControlUp helps eliminate IT dark zones with real-time visibility that improves employee productivity in two sessions:

  • Tuesday, August 30th, 3:15-3:45 p.m, Joel StockerHead of Product Marketing, ControlUp, and Tom Fenton, Technology. market Engr., ControlUp, will present “Improve Remote Work Experience with Last-Mile Monitoring From ControlUp” at The Expo Theater.
  • Wednesday 31 August, 10:30-11:30 am, Yoni Avital, Co-Founder & CPO, ControlUp, and Trentent Tye, Tech Marketing, ControlUp, will break things down in a breakout session in a Bad User Experience Smackdown: Easy Horizon Troubleshooting with ControlUp.

“ControlUp is proud to be an established VMware partner with deep integrations that help VMware users capture real-time data insights for on-the-fly troubleshooting,” said Avital. “It’s no secret that working from anywhere will exist, fueling the continuing need for our DEX management platform to help IT teams monitor performance, availability and productivity for networks, apps and unified communications tools like Zoom and MS to support teams.”

Microsoft, MS Teams are trademarks of the Microsoft group of companies.

VMware, Horizon, and VMware Explore are registered trademarks or trademarks of VMware, Inc. or its affiliates in The United States and other jurisdictions.

About ControlUp

ControlUp powers the world of remote working by providing a Digital Employee Experience (DEX) management platform built for IT teams to make remote work more flexible and reliable. Whether your desktops are physical or virtual, your applications are on-premises or SaaS, IT can streamline remote work environments from the data center or cloud with comprehensive, real-time visibility across the entire digital workforce experience. Headquartered in Silicon Valley with R&D in Israel, ControlUp supports over 2,000 customers and counting. Learn more at www.controlup.com. follow us on Twitter, Facebook, LinkedInand youtube.

Media contact(s):
Joy CappsIntersect Communications
[email protected]
843-730-3857

Michelle van JuraIntersect Communications
[email protected]
310-420-4062

SOURCE ControlUp

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